App update now allows saved cards to be deleted

#1

Thanks for adding this feature in! Very flad to have deleted my old saved cards as they get default selection fot instant top up.

I have encountered an issue with instant top up over the weekend. A $50 instsnt top up cleared on my bank side but not in Xinja. I then did 2 more top ups and the balances were brought forward. Can you please chase up my $50? As well as look at how this is possible? I saw the Top Up successful screen etc. And looked formal except the balance is not shown in Xinja

#2

@XinjaPat you’d get a better result if you reported this issue directly to Xinjarati support within the app.

This is a community forum, not support.

#3

Hey @XinjaPat, not sure what’s happened with the instant top up, we have heard of occasional issues (this may help explain the process a little more: Instant Top Up Not Recieved) but I’d recommend contacting our Xinjarati via in app chat or on 1800 946 527 to get it investigated :mag:

1 Like