To all the brilliant hardworking Xinjanites working behind the scene…
PLEASE PLEASE PLEASE… learn from the mistakes of the big banks…
When you code the PDF file name for eStatements, please use a naming convention that helps your customers manage their files on their computer.
Use something like:
(YYYY-MM-DD being the Date of Issue or the last day that the eStatement covers)
So the eStatement files are actually listed in a chronological order, for easier searching and referencing.
Your customers will love you for it!
PS: If you want to really spoil your customers, you can offer options (of preferred filename convention).