Would be great to have feedback built into the app itself. So when we’re on a screen, and think of something, we can share the idea or experience in the moment. I know QANTAS do this, and it’s really great!
Great idea. I’ve heard this idea floating around but I’ll check in with the team and get back to you
@petethehippy For now, while you’re in the app, tap the question mark icon at the top and share feedback or bug reports via chat or call.
The team is exploring more options for in-app feedback next year
Would the in-app feedback work something along the lines of shake the screen to take a screenshot (or screenshot-like thing, not sure if there is an in-app API to capture the screen) and join the queue to chat with a Xinja Ninja? If so that could be super-useful.
You’ll always be able to chat but this is so you can submit feedback really easily thru the app rather than having to go anywhere else…and yes, screen grab/comment/submit type thang!