Instant top up didnt work

hello tonight at 10:20pm i went to instant top and it didnt go through? wondering if its a over night thing ? or do i have to contact someone?? kinda worried, ive done it before to.

Hey @Brayden welcome to the Xinja Community!

Usually it does go through instantly so sounds like we might have had an issue processing it.
Could you DM me your details (email address linked to Xinja) and I’ll get our Xinjarati to contact you asap!

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Hey, I have just spoke to JJ, through email and online chat in app, he said the same as you, and I’ll be notified when the refund is processed :blush: thanks so much


Fantastic! Thanks for the update and hope that refund comes through soon.