iOS app login credentials lost

iOS app v3.9 has just forgotten my credentials. Instead of logging me in with touchid it takes me to the join or login page and then asks for my email and sends me an email to activate

No updates to my phone, the app or anything from when last successful login (circa 3pm) to when I was asked to signup again (5:50pm)

Is this a known issue or a freak occurrence?

Hi there
Do you have the Xinja app on more than one iOS device?

Nope just the one device Good idea though

1 Like

Hey @peterqc just spoke to the Xinjarati - they are on for another 20 mins and do give them a call - this is a specific issue that some people have found - go into chat or call 1800 946527