Roll up to Round-up & 1.4 App Release notes

#8

So @Jax, I did some digging and basically we had to draw a line somewhere as to where the minimum balance should be, it could have been $5, it could have been $50, but we went with $10 because we felt was low enough that the customer could still use Round Up on most purchases, but not too low to risk getting into negative balance

With regards to whether we would let customers select their own minimum balance in future, everything is possible! But only if lots of customers ask for it.
We will only prioritise to build something if lots of customers are wanting it - so not a NO, but not a YES either… we will see what customer feedback is on this feature over time. And of course let us know if it’s important to you!

#9

@Arose62 good point on all those bits of feedback, I’ve passed it on to our dev team and see if I can get some more information or at least inform some of the future updates

#10

Hi @Arose62 - question - presume you haven’t set up ‘Round-up’ yet? That icon shouldn’t appear if you have. If you haven’t it should definitely take you to Round-up…please let us know - thanks so much

#11

Ok, I turned Round-Up on, then off, and now the icon takes me to the Round-up settings.

But, if I don’t want to use Round-up (and I definitely DON’T) am I going to have to put up with the Round-up icon all the time?

If you force me to look at the Round-up settings once, can you trust that I know what I want, and get rid of the icon at the top of the main screen. Please?

3 Likes
#12

You can turn it off. Put finger on and hold and delete option comes up (like an app delete). Image below. Also, in the next couple of months, any button will be rules driven which means it comes out of the rotation automatically after a specific number of app sessions if you haven’t clicked on it AND if you’ve clicked on it but not set up round-up.

Screen Shot 2020-02-20 at 5.09.43 pm
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2 Likes
#13

@CaptainXinja I agree with @Arose62. I’m not interested in Round Ups and don’t want to see it cluttering up the home screen more than it already is.

I’ve tried long pressing the Round Ups button, the cross appears but is not selectable. So its basically a long press to make a cross appear and a long press again to make the cross disappear. No option to select the cross and have the icon removed. Android.

1 Like
#14

Ok, I’ve deleted the Round-up icon. Yay! And thank you.

Now, just make the ‘panels’ for the account, and the stash, the same size, and I’ll be happy :grin:

(but, having learned about the long-press, I’m going to see if I can resize or reorder them…)

Cheers,

Andrew

#15

Hi @brett so we’ve had one other instance of this not working on Android. We do have a fix but will have to wait for v 1.5 Aiming for next week for 1.5.

#16

Hi @Arose62 so we’re re-doing card image on home screen - mock up here

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#17

@CaptainXinja no probs thanks for letting me know.

Don’t want to sound like a killjoy, but I’m not a fan of that home screen mock up. It actually makes the issue that a lot of people are complaining about even worse… the transactions listed on the home screen are not required. What I’d like to see is the actual account tiles themselves being as small as those transaction tiles.

At the moment the account tiles are far to big, and you’re about to make them even bigger :woozy_face:

2 Likes
#18

Hi thanks @brett - we’ve had quite a few people complaining they want to see first few transactions on first screen without having to go further…this design is not yet fixed so will feedback additional POV…

#19

Ok, glad it’s not locked in. Just my opinion of course, but the home screen should be an overview of all accounts, preferably without scrolling, but that will depend on how many accounts people end up with.

One press on the account is all it takes to see the transaction list, so I wouldn’t be compromising the home screen experience based on that feedback you’ve had (remember, not all feedback is good feedback :wink:)

4 Likes
#20

I agree with @brett , seeing the last few transactions seems… pointless if its a click away.

Besides, that space will most likely be used by “billstash”/“brettstash”/whatever the bills account that is coming is called. Another option would be to have customisable buttons e.g. I’d like the big button to be “View Transactions”, and the three small buttons to be “Account details”, “card”, and “categories” (wink wink nudge nudge on that feature :stuck_out_tongue:). That would take up about half the size of the mockup vertically, which should leave enough room for the bills account and stash account on most screens and still have their “view transactions” buttons.

I must say though I do like the $5 round up option! And thanks a million for the faster animations! Now to train my automated banking script to read the round-up details… :laughing:

4 Likes
#21

Erk… to me, that’s even worse :stuck_out_tongue_winking_eye:

At least turn the pink card to landscape, so it doesn’t push stuff off the bottom of the screen.

I just want to park savings, and earn interest, so if you let me move the Stash card above the bank account card, I don’t care how big or complicated the bank account card is.

I’m really only interested in Stash.

#22

Thanks as always for the frank and valuable feedback everyone, seems that customisation is the winner every time :trophy:

#23

Agree with @brett about the tiles and accounts.

Had a question about the round ups. If the cost of something is a whole dollar eg coffee for $1 would this be rounded to the nearest next dollar? eg. if the round up is $1 it’ll be rounded up to $2 and if it’s $5 it would go to $5?

Would there be a way to see all the accumulated round ups for the financial year in future updates?

#24

@xinja_blair I think in the first instance common sense should be the winner!

Any user experience designer worth their salt can see that the current home screen is a mess. Anyone who believes making that problem even worse is a good thing probably needs to have a re-think :wink:

#25

Loving round ups already. Visually the way it’s displayed, with the round up icon next to to the transaction, looks really neat.
@brett I would say that Xinja probably has a UX person on the team so it’s not really pleasant to them calling it a mess.

To the Xinja team I have a functional issue with the feature
It looks like transactions that auth and settle at the same time, are the only ones that round up.
Transactions marked as pending and then settle a few days later are not rounding up.
Apologies for using the main forum. If you have a community issues and big forum feel free to redirect this comment .

1 Like
#26

@Dazza There is key information hanging off the home screen meaning unnecessary scrolling, elements sitting over the top other elements, selectable options found in multiple places. There’s no nice way to say it, the app in it current form is a mess and needs improvement. No point dancing around it to make people feel good.

#27

Getting alot of freezing and glitches with the app on ios.

When opening app it will freeze sometimes then have to open again.