6am Saturday morning, I have just called the ‘Urgent’ contact number as I understand it’s out of business hours.
…it’s just a recording which states that I’ve called outside of business hours! There’s no option to actually speak with someone!
What if someone loses their entire handbag or it’s stolen? Not only will they be unable to ‘lock’ their card using the app but they won’t be able to get in touch with anyone from Xinja outside of business hours!